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Commonly Asked Questions. How can I submit a Long-Term Care (LTC) claim?

Commonly Asked Questions. How can I submit a Long-Term Care (LTC) claim?

Publishing claims

To share with Northwestern Mutual of the Long-Term Care claim, please finish this type or contact the Northwestern Long-Term Care Claims Administration Office at 1-800-748-9493. Our staff shall reply to your concerns and help you along with areas of claims administration.

Just how do I submit an impairment claim? How do you report loss of an insured?

To see Northwestern Mutual of the impairment, please finish this type or call our team that is dedicated at. You’ll be able to contact your Northwestern Mutual Representative.

Our deepest sympathies. To share with Northwestern Mutual of the loss of the one you love, please finish the form that is following.


How can I view the beneficiary on my Northwestern Mutual policy?

To look at information that is beneficiary go directly to the details web page of one’s specific policy or investment account by signing in right right here or registering for usage of your web account right here.

Exactly why aren’t each of my designated beneficiaries shown? Can a beneficiary is made by me change online for any one of my items?

You can find explanations why this could happen. If you are unable to see all your designated beneficiaries, please phone our customer care Center at (866) 950-4644, Monday – Friday, 7:00 a.m. – 10:00 p.m., CT

A beneficiary modification could be made online for many life insurance coverage services and products by signing in here or registering for usage of your online account here. For modifications to many other services and services and products, see below.

  • In order to make beneficiary modifications on investment services and products, contact your representative that is financial or Investment customer services at (866) 950-4644.
  • In order to make beneficiary modifications on money Annuity or Income Arrange, contact your economic representative or call Annuity Client Services at (866) 269-2950.
  • To create beneficiary modifications on an Universal lifetime product, contact your representative that is financial or Universal lifestyle Services at (866) 464-3800.

Do i must create a free account to improve beneficiaries?

Probably the most way that is efficient make a beneficiary change on insurance coverage would be to easily and quickly produce a free account for online usage of your policies. Your own personal insurance plans would be detailed underneath the ‘Insurance’ tab, and you will review and change beneficiary information simply by:

  • Picking an insurance policy
  • Click “Handle Beneficiaries”

Instead, you are able to complete, signal and return A change form that is beneficiary by

  • Signing to the printing and website out the beneficiary modification kind
  • Calling your Northwestern mutual representative that is financial or
  • Calling customer Services at (877) 394-9524, Monday-Friday 7am-6pm CT.

How can I replace the beneficiary for a outside account we’ve linked through my safe account?

Because this outside account is maybe not held at Northwestern Mutual, you’ll want to contact that standard bank to alter the beneficiary.

On line access and re payments

How can I create a merchant account?

Register with get online use of your monetary summary, handle your reports, and work out re re payments online.

Just how do I spend my bill online?

Sign-up or log on to your Billing Account, a way that is convenient spend multiple policies at a time. You can make payments on this site as well as sign up for automatic payments, stop automatic payments, change the account used for automatic payments, change the payment frequency, or make one-time loan payments on outstanding balances when you have a Billing Account.

How can I see my re payment history?

You can view a past history of one’s re re payment activities in the Billing and Payments page. When you yourself have extra concerns, please contact Northwestern Mutual straight at (866) 950-4644 Monday – Friday, 7:00 a.m. – 10:00 p.m., CT

Am I able to make an on-line repayment for the policy that isn’t on a Billing Account?

To register for a Billing Account, call our Consumer provider Center at (866) 950-4644.

Policies maybe not on a Billing Account may not be taken care of on the web. Please mail checks to: Northwestern Mutual PO Box 3009 Milwaukee, WI 53201-3009

E-mail opt-in and opt-out

Please utilize the kinds below a subscription, re-subscribe or opt-out of e-mail communications.

How can I opt-in for e-mails?

Please finish this kind if you want to get e-mail communications from Northwestern Mutual and had previously opted-out.

How can I opt-out of e-mails?

If you fail to wish to get any e-mail communications from Northwestern Mutual and its particular representatives that are financial please complete this type.

Long-lasting care faqs

Exactly why are my premiums increasing?

Regrettably, we have been maybe maybe perhaps not resistant towards the factors experienced over the industry, so a premium enhance for many Northwestern longer Term Care insurance carrier policyowners happens to be necessary.